Frequently Asked Questions

What can we help you with? Answers to some of our most commonly asked questions are below.

FAQs BY CATEGORY

About Our Loans

Your Apex Lending interest rate is determined using several factors including your credit profile, payment history, and ratio of debt to income. To check your individual Apex Lending personal rate with no risk, Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Apex Lending interest rates are determined using several factors including your credit profile, payment history, and ratio of debt to income. To qualify for the lowest rates, applicants must have excellent credit. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

An Annual Percentage Rate (APR) is the cost of borrowing on a yearly basis. An APR differs from an interest rate in that it includes fees. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Once a loan is approved and funded, borrowers pay an origination fee of 1% to 5% of the loan amount, depending on your loan grade. This fee is deducted from the loan proceeds, so you will not pay anything out of pocket. If you are using your loan proceeds for a specific purchase, be sure to borrow enough to cover both the origination fee and the purchase.


Applying For A Loan

Applying for a loan through Apex Lending is inexpensive, easy, and completely transparent. We can get your rate without affecting your credit score. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

To receive a Apex Lending loan, borrowers must be 18 years (*19 if you live in the state of AL or NB) or older, be a U.S. citizen or documented U.S. permanent resident, have a verifiable income, a verifiable bank account, a valid e-mail address and meet our credit criteria requirements. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Yes, home loan does allow co-borrowers on home purchase and refinance loans, but might not be required. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

To complete the loan application, you will need to provide additional information such as your Social Security number, bank account, and employment details. We may request that you supply supporting documentation for the information you enter in your application. Examples of this information include a government-issued ID, bank statements, W2, or recent pay stubs. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Apex Lending may require additional income verification documents for self-employed applicants. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

A soft inquiry can ran without your Social Security number to see if you meet the prequalification requirements, which will not affect your credit score. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Your loan funds will be deposited directly into your bank account

We encourage that you promptly submit all required documents to ensure a speedy process. Once approved, loan funds are typically received in your bank account within 2-3 business days. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

Apex Lending uses your credit profile, including but not limited to, credit bureau reports, payment history, outstanding debt, and credit scores to screen applicants for pre-approvals. However, if declined, a letter will be sent to you within 30 days detailing the reason for denial.


Loan In Process

The verification stage of the personal loan application is the period when Apex Lending reviews your application for accuracy and validates any supporting documents received. The length of the verification stage varies, but is typically 2 to 3 days. The best way to help us complete the verification stage is to provide accurate information in your application and to submit required documents as quickly as possible. The best way to ensure you receive your loan funds as quickly as possible is to verify your email address and submit all required information promptly to complete the verification process.

Your Apex Lending personal loan interest rate is determined using several factors including your credit profile, payment history, and ratio of debt to income. We'll work with you to ensure the lowest rate possible.

Apex Lending verifies the information you enter in your application by using a variety of methods, including information from credit bureaus and other electronic data. We may require you submit copies of documents such as your driver’s license, recent pay stubs, bank statements, etc. We may also contact the employer you list in your application.

Bank account information is used to verify where you got the funds from and the only way to do that is through your bank statements. Please read the Apex Lending’s privacy policy for more detail.

Apex Lending may require additional income verification documents for self-employed applicants. Click here to apply online or call us at (888) 428-1480 and have one of our experienced mortgage banker assist you through the process.

You are able to withdraw your application anytime before it is submitted for funding. If you are thinking about withdrawing your application or have any questions, please call us at (888) 428-1480.


Post Funding

Temporary coupons were included in your loan package, use them till you receive an official notification from the servicer of your loan.

Unfortunately no, all mortgage payments fall on the 1st of the month.

Please contact us immediately (888) 428-1480 if you are experiencing a financial hardship that affects your ability to repay your loan.

If you don't make your payments, there will be a hold on your credit. More importantly, you have put your home in jeopardy as all payments must be made on time.

Apex Lending reports borrower payment history to the credit bureaus, both positive and negative. Please call us at (888) 428-1480 if you are having trouble making your payments or have any other questions.


Safety & Security

Apex Lending values your business, and protecting your confidential information is a priority. Our policies and procedures reinforce the fact that Apex Lending strongly believes in protecting the confidentiality and security of the information we collect about you as a customer, potential customer or former customer. We have strict policies and procedures to safeguard the personal information about you that is in our possession. For more information, read the Apex Lending Consumer Lending Privacy Policy.

We understand the importance of your personal information, that's why our experienced mortgage banker are here to assist you through the process. Give us a call at (888) 428-1480

No. We understand the importance of your personal information. Please read the Apex Lending’s privacy policy for more detail.

Apex Lending is regulated under the individual states that it originates from, in addition to the Federal Safe Act.